The optimal range for employee Net Promoter Score (eNPS) lies between +30 and +50. Scores extending past +50 demonstrate exceptional results by showing robust engagement and commitment from employees. Scores near 0 show that employees stand neutral and exhibit limited interest in endorsing their company. Scores below zero indicate employee dissatisfaction which could lead to reduced engagement.
Frequent eNPS assessments along with efforts to improve scores enable organizations to evaluate staff satisfaction and retention levels.
